Testimonials

Would just like you to pass our thanks onto yourself, and the insurance company. Both have given excellent service which a the time was very stressful for us. I am very grateful of the secondary work that was needed due to residue water. Can I also comment on the outstanding service of the painter, his attention to detail was exemplary. Many thanks to all.

John, Arboleas

“We now have our car back with us, resprayed and looking like new !! The hire car is back with Avis in Lorca. Excellent service from Liberty car rental department, they passed me through to a person who spoke excellent English (even though my Spanish seemed to be working quite well  !!) Maybe you could pass on our thanks to this department please. Thank you all for your help in getting this issue sorted.”

Brian, Lorca

“Thanks so much for the new reduction, and going the extra mile for us, it has given us a bright start to the day!!! It is so nice to feel that a company sees you as a person and not purely as a profit,  and clearly you are one of the very very few that does…. I will not be able to recommend you highly enough! “

Larraine, Albanchez

“Yesterday my car broke down on the motorway – it was overheating. – I was stuck on a concrete section of the motorway and it was fearsomely hot with no shade and I had no water. I called the emergency number and was immediately connected to an English speaking operative. She managed to locate my car on the map via my cell-phone. I received a reassuring SMS to let me know that the truck would be there in 30 minutes. Thirty minutes later it arrived and took me and the car to Almeria. They explained as it was a Sunday they could not bring the car to my home base of Almerimar.
However, they got a taxi for me – paid for by the company. Today they brought the car back to my home. Everything was efficient and friendly. I was very impressed.”

Chris, Almerimar

“Just to say thanks for helping me out yesterday when my bike developed a puncture. The recovery went very well and I was home within the hour. I forgot to ask the name of the gentleman who made the call for me and arranged for the Gua to take me and my bike home, but I would like to say that yet again your level of customer service was excellent. “

Fred, Oria

“We would like to go on record to say that in the Ten years that we have been with you the service that you have provided us with could not be bettered by anyone, and people should note that who they are dealing with are really special.”

Gordon, Arboleas

“Broke down in Bedar, the breakdown service was fantastic. Took my car to the garage and organised a taxi to take me home. Thanks Albox Insurance most appreciated.”

John, Arboleas

“we cannot thank you enough for your help in this stressful situation, again thank you for all your help”

Evelyn, Albox

“Thank you Albox Insurance for everything, You made my claim as stress free as possible and would definitely recommend to everyone”

Regina, Piedra

“We are extremely pleased with the service you all provide us with. What a 6 months it’s been what with the car claim last September and now the house ins claim!! Thank you for your excellent service”

Roberta, Puertacico

“We had to use the breakdown service and found it to be extremely reliable and easy. Taxi provided for driver and the car repair was handled efficiently and quickly. Excellent service, very professional service provided by you all.”

Carol, Palomares

“Extremely helpful when we had to make a claim on the house and travel insurance, We were assisted from the moment the claim was opened and always kept informed of the current status.”

Melvyn, Los Carrascos

“You get the highest marks for customer service, I am so grateful. Kindest regards and our deepest thanks”

Richard, Mojacar

“Extremely helpful service, I would recommend them to everyone.”

Maureen, Saliente Alto

“Thank you so much for your help in sorting out my claim. I am very grateful how it has been dealt with by you and your company. Please pass my thanks to Liberty Seguros”

Linda, Urcal

“Many thanks, excellent service from you guys as always”

Michael, Mojacar

“Thank you so much for your help with our claim, very pleased with how quickly it was all resolved, and the help you provided in getting this all sorted”

Tony, Mojacar

“Very helpful, great service and sorted everything out quickly. Very recommended.”

Leon, Purchena

“Many thanks. Exactly what we wanted. Good service”

Carol, Cuevas del Almanzora

“WOW thank you Glenn, you’ve been an absolute star ever since we first asked you for advice…. Thank you so much, we wish you a wonderful Christmas and look forward to meeting you in the New Year.”

Sue & Neal, El Pinar

“Thank you for your prompt attention to insure the Megane. I am in the showroom at present, so the timing was perfect.”

James, Vera

“I just want to say what a good experience we had with Albox Insurance when our Volvo was damaged by a wild boar on a country road in France. One phone call the next morning and they arranged a grua to take the car to Spain and a taxi to take us to Bilbao airport where a hire car was booked for us, we stayed in Bilbao that night and we drove home the next day (1036Kms) and returned the hire car to Almería airport 4 days later. The Volvo arrived in Uleila Del Campo 9 days later.
 Thanks for a great service.”

Bill, Uleila Del campo

“I want to give a massive thank you to Albox Insurance, they arranged when my car could go in to be repaired and even arranged for the garage to service the brakes when I asked. They made the whole process so much easier, Thank you.”

Fred, Oria

“We would like to thank you and your staff especially Ben, who we had the most dealings with, for the speed and efficiency of dealing with our claim.”

Barbara, Urcal

“Thank you for all your hard work, it enabled me to get the bike, with your help I would not have got it”

David, Antas

“Thank you very much for your help yesterday Ged – we’re all sorted now. As you said, they spoke fluent English and were really helpful. All sorted very easily.”

Victoria, Huercal Overa

“I would like to inform you of how pleased my wife and I are with Liberty Seguros in the way our claim for smoke damage in our apartment. The speed of response for organising for a assessor to come and look at the damage and then the work being done.”

Alan, Aguilas